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Privacy Policy

Privacy Policy

This privacy policy applies to, the website, describing our intent to keep the privacy of your personal information, how we protect, use, collect and disclose it. The service is provided by Pacific Mez, LLC. Psychic Elements and all its services are intended to be used for entertainment purposes only. Our Psychics will attempt to deliver you with useful and helpful information. The information enclosed throughout the site is not a substitute for the advice of a doctor or practiced counselor. If you have a potential problem, please consult a doctor, lawyer or other licensed professional. You must be over the age of 18 in order to join/use Psychic Elements and its Psychic services. The card holder must be the purchaser for all credit card purchases.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form, make an online purchase. The information we collect can be personal sensitive data and or non-personal sensitive data. Personal sensitive data refers to any and all billing information and credit card information. Non personal sensitive data is not private data such as name, birthdate, email address, address, phone number, etc.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, credit card information for Pacifc Mez,LLC. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs);

To improve our website

(We continually strive to improve our website offerings based on the information and feedback we receive from you);

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;

To speak with our Psychics when purchased; our Psychics, are independent contractors, they are not employed by Pacific Mez, LLC. Our Psychics are required to protect the privacy of your personal data following the Privacy Policy and cannot use, share, disclose your personal data for any reason besides offering the products or services you purchased or requested through the website or telephone. You are not allowed to be in communication with any of our Psychics outside the online service. Pacific Mez, LLC, is not liable for any consequences and doing so is grounds for terminating your account. It’s important for you to understand that you should protect your personal data as well. Please do not share with our Psychics any of your personal data, credit card information, address, or any other information that is personal sensitive data.

Contact information submitted to Psychic Elements may be used by other Pacific Mez properties such as Lunar Café to provide email newsletters, horoscopes, and other products and advertisements in the future. You may unsubscribe from these at any time.

To administer a contest, promotion, survey or other site feature;

To send periodic emails, from the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To send periodic telephone calls, from the telephone number you provided for order processing, may be used to send you information and updates pertaining to your order, addition to receiving occasional company news, related product or service information; Note: standard phone charges may apply from your carrier.

To send periodic text messages, from the mobile number you provided for account and or order processing, may be used to send you information and updates pertaining to your order, in addition receiving occasional company news, updates, related product or service information. Note: standard text messaging charges may apply.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You may select to remove cookies which might enable you to use some of the features and pages on our website. If you select to remove cookies, you can do so manually one by one or set to remove all of your cookies on your computer by using your computer browser’s help directions.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
4335 Van Nuys Blvd #369
Sherman Oaks, CA 91403
United States
Tel: (310) 562-3438

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